Blog
What the evidence actually shows.
Notes on inventories, deposit disputes and scanning, written for the people who have to defend a deduction rather than the people who write the guidance.

3D tours ·
What a commercial virtual tour should actually show
A tour of a flat sells a feeling. A tour of commercial space has to answer questions, and the ones an occupier asks are more specific than most operators expect.
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Inventories ·
Fair wear and tear, and what an adjudicator asks
Most deposit claims are not lost on the facts. They are lost because nobody wrote down the condition the property was in on day one, so there is nothing to compare the last day against.
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Facilities ·
The community hall compliance checklist
Nine questions a trustee should be able to answer about their building. Many committees can answer only some of them, and the gap tends to surface when an insurer asks.
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3D tours ·
What a 3D virtual tour is actually worth
Sold as a marketing gadget, useful as an operational one. The value is not in the listing, it is in the appointments you never have to attend.
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Inventories ·
What a check-in report must prove
Most reports describe a property. Very few prove anything about it. The difference only shows up months later, in front of an adjudicator who was never there.
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Deposits ·
Who pays for end of tenancy cleaning
It is the single most argued line on any deposit deduction, and the one landlords lose most often. Not because the property was clean, but because nobody proved how clean it started.
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